Terms and conditions

What you need to know about booking your stay with us directly

Booking confirmation

Bookings can be confirmed with a 50% deposit. Direct direct bank transfer is preferred for local guests but we also have an option of secure credit card payment via Square payment system for guests travelling from outside Australia. The balance due five days prior to check-in.

When you book directly with us $25 will be put into our regenerative farming fund. This fund is dedicated to paying for projects to help restore and protect the natural environment on the farm. This includes native re-vegetation and protection of platypus habitat in the dams and creek.


Under normal circumstances cancellation can be made without penalty 14 days days prior to the check in date. Bookings cancelled within the 14  days prior, up until two days before check-in will result in the loss of your deposit. Cancellations made less than 2 days prior will not be subject to refunds. Refunds for bookings made via Square will be less the original Square service fee (2.2% at November 2023).

No children policy

Paradise Farm is a working farm. Hazards include un-fenced dams, electric fences and cattle. To keep everyone safe, as a general policy we don’t cater to children under 8 years of age. Infants are welcome.

Bushfires and extreme weather

While bushfires are possible anywhere in the Australian bush, Paradise Road Farm is located in a high rainfall area and where local conditions make the risk of a dangerous bushfire very low.

To keep our guests safe we have a fire evacuation plan and we are located on a main road with easy and safe access to the town of Sheffield (5 minute drive) and the coast.

In the event that there is a fire (or other extreme weather event) that is impacting the farm or local authorities decide may impact the farm during your stay we have the following policies in place:

Direct bookings (via this website)

We will be in touch with you as soon as possible to discuss the situation and will be happy to offer you a refund on your booking if local authorities deem there could be a risk to the farm during your stay. We can also suggest alternative itineraries in other areas of Tasmania for our overseas and interstate guests.

(via Airbnb)

Airbnb bookings are bound by Airbnb’s terms and conditions (https://www.airbnb.com.au/help/article/1320/what-if-i-need-to-cancel-because-of-an-emergency-or-unavoidable-circumstance) for both guests and hosts.

Under these terms and conditions we cannot cancel a booking unless approved by Airbnb due to significant penalties to us that are above and beyond the refund of the guest's nightly rate. Guests may choose to cancel themselves but once again this will be subject to AirBNB determining that the cancellation fits within their Extenuating Circumstances policy. Unfortunately Airbnb does not provide explicit guidelines about what qualifies under this policy, particularly if the issue is localised. If you require more assurance about this process it is recommended you book directly with us.

Farm animal biosecurity

Our farm is home to chickens, cattle and goats.  While the risk is small, these animals are susceptible to contagious animal diseases such and Foot and Mouth Disease and Avian Influenza (Bird Flu).

If you have been on other farms or in areas where you have had contact with farm animals, we ask that you clean footwear before arriving at the farm.

In the event of a disease outbreak we may decide, or be directed by authorities to implement additional biosecurity measures that require your cooperation. By booking with us you agree to our terms and conditions in relation to farm biosecurity. These may include the following:

  • We reserve the right to ask you about your movements prior to your visit (region visited, type of property visited and nature of relevant activities undertaken- eg any interactions with farm animals etc). We ask that you answer truthfully. Based on your answers and the likely risk involved we may direct you to undertake biosecurity measures such as cleaning shoes and using a provided shoe disinfectant prior to entering certain areas of the property, refraining from animal contact etc.
  • In the case of local disease outbreak coinciding with your stay, when directed we will pass on your contact details to authorised authorities for the purposes of contact tracing.
  • In an extremely unlikely scenario where we are directed by authorities to close access to the property we will work with affected guests to secure alternative accommodation (in the case of a local disease outbreak this would most likely be outside of the local area) or arrange a credit or refund. Please note in the case of AirBNB booked stays you will be subject to AirBNB’s cancellation practices, including the definition of AirBNB’s Extenuating Circumstances Policy.

Please note that these measures will assist in maintaining the safety and welfare of our animals (these are our pets and family members) as well as animals in surrounding areas.